Terms of Service

These terms govern quotes and custom orders placed through wovenary.com.

Quotes & orders

Website starting prices are ex-factory Pakistan; shipping, duties and delivery are additional. Quotes are based on the specifications, quantity and decoration you provide, state the delivery terms and inclusions, and are valid for 30 days unless stated otherwise. An order is confirmed when you approve the quote and any required deposit is received. A DDP quote includes the duties, freight and customs specified in that quote.

Artwork & intellectual property

You confirm you own or are licensed to use any logos, designs and artwork you send us, and you grant us the limited right to reproduce them solely to produce your order. You keep all rights to your artwork; we keep rights to our own templates, mockups and production know-how.

Mockups & approval

We provide a digital mockup before production. Production begins only after you approve the mockup and final specs in writing. Once approved, changes may affect price and lead time.

Production, lead times & delivery

Standard lead time is roughly four weeks, with a rush lane where available; quoted dates are good-faith estimates and may shift with materials, freight or customs. Risk passes on delivery to your address under the DDP terms in your quote.

Payment

Payment terms are set out in your quote or invoice. Custom goods are made to order; deposits for work already in production are non-refundable.

Returns, defects & remakes

Because items are custom-made, we don't accept returns for buyer's remorse. If goods arrive defective or materially different from the approved mockup, contact us within 14 days of delivery and we'll repair, remake or credit the affected units.

Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses.

Governing law

These terms are governed by the laws of the State of Maryland, USA, without regard to conflict-of-law rules.

Contact

Questions about these terms? Email hello@wovenary.com or call (240) 988-3633. Wovenary, LLC — Bethesda, Maryland, USA.